Privacy

Bastille Pte. Ltd. (UEN 202515476Z), 261 Joo Chiat Road, Singapore 427515, runs Quartier, our neighbourhood group buy. This page explains what personal data we collect for Quartier, why, and your choices. We follow Singapore's Personal Data Protection Act (PDPA).

What we collect

• Your name, mobile number and email address.
• Your postal code, condo, and block and unit number, so we know where to deliver.
• What you order, your payments and refunds.
• Your answers on the interest form, such as how often you'd order and whether you'd host.
• Your consent choices: what you agreed to, and when.

Why we use it

• To group neighbours, open your area, and deliver your orders to your building's host.
• To send order and delivery updates by WhatsApp and email, such as when your area opens and when your order arrives.
• To take payment and handle cancellations and refunds.
• To send Bastille offers and news, only if you ticked that box.

Who sees it

• Your host sees your name and block and unit number on your bag, so they can hand it over.
• Buyers at a stop see their host's name, unit and contact after they pay, so they know where to collect.
• Our service providers, only to run Quartier: HitPay (payments), Missive and Meta WhatsApp (messages and email), OneMap (to find your condo from your postal code) and Cloudflare (hosting).

We never sell your data or share it for anyone else's marketing.

Your choices

• You can stop offers at any time: reply STOP on WhatsApp or use the unsubscribe link in an email.
• You can ask to see, correct or delete your data, or withdraw your consent, by writing to us.

How long we keep it

We keep your details while you use Quartier. Order and payment records are kept as long as accounting rules require. If you ask us to delete your account, we remove everything we don't need to keep by law.

Contact

For any privacy question or request, email hello@bastille.com.sg.